Quality Community Management ... Quality Community Living!

If you are reading this letter, you’re likely considering new management. If you're like me, you want a manager who enjoys their work and truly cares about the service provided to you and your community - a manager who will be with you long-term and who is an experienced professional that is flexible, accommodating, and capable of keeping all commitments while also meeting the many unique needs of your property. A manager and management firm who excel in providing extraordinary customer service.

Customer service in many industries has noticeably declined in recent history. Often, businesses subscribe to a perception that the bottom line is profits. Although profits are a reality, West Coast Management is sincerely different and maintains that our bottom line is customer satisfaction.

If you share the same view points as those above, I would be very interested in meeting with you to discuss your current management needs and share philosophies and goals for your community. Please contact me anytime directly at (619)704-7393 or bblackwell@WestCoastManagement.com. Your questions and inquiries are always welcomed.

Thank you for your time and interest.

Sincerely,
Brian Blackwell, CCAM
President, Senior Management Consultant

EXTRAORDINARY CUSTOMER SERVICE:

  • All telephone calls/voice messages responded to on the same business day
  • All emails responded to on the same business day
  • All other correspondence - letters, faxes, etc. responded to within 48 business hours
  • Consistent follow-up and status reports
  • On-site office hours

PROFESSIONAL BOARD CONSULTATION/SUPPORT:

  • Solid leadership ability
  • Excellent verbal and written communication
  • Weighing the merits of various options and making informed decisions
  • Formulating effective solutions to community challenges
  • Preparing and operating within a cost-effective budget
  • Acting in the best interest of the Association and its Members

ADDITIONAL SERVICES:

  • 24-Hour Emergency Services
  • Annual Audit Review and Report
  • Annual Budget Preparation
  • Contract Review
  • Escrow Services
  • Governing Document Enforcement
  • Insurance Analysis
  • Monthly Financial Reports
  • Community Policies Preparation
  • Professional Reserve Studies
  • Project Management
  • Property Site Inspections